By Sultan Kermally

A one-stop advisor to the $64000 writers on dealing with humans. This e-book summarises the most important recommendations and the contribution of every of the best thinkers within the box, with execs and cons of every idea.

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Employees would be willing to create and share knowledge if their needs are met. Knowledge workers need recognition and respect, and they also need to meet their self-actualisation needs. These needs may not be in a form of hierarchy but, nevertheless, these needs exist and they have been made aware to us by Maslow. • We also talk about the ‘communities of practice’ within the context of knowledge management. One of the reasons for the formation of the communities of practice is the sense of belonging and recognition required by members of such communities.

There are groups of workers who would like to be directed and who are not keen on taking responsibility. Such workers would perform better under ‘autocratic managers’. FIVE DOUGLAS MCGREGOR (1906-1964) 39 Last thoughts on Theory Y and the Pygmalion Effect “The term ‘Pygmalion Effect’ owes its origin to ancient Greek mythology, concerning a king of Cyprus, Pygmalion. The king, who was also an accomplished sculptor, once carved a beautiful figure of a woman in stone. He fell in love with his creation, and through the strength of his own will, aided by the grace of Venus, the Goddess of Love, brought the statue to life.

It failed to act as a group and no wonder! How can such a group manage its dynamics effectively? Composition of the group also plays a key role in its effectiveness. The global team would demand multi-national and multi-skills membership, whereas, in some situations, such multi-skills or mix of nationalities may not be necessary. Tasks: Groups have to have objectives to provide necessary direction. Each task will demand different types of skills and personalities. Environment: Group effectiveness depends on internal organisational environment such as its structure, management style, competencies and also external environment.

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