By Frank Camm

New techniques to the purchase of providers and the similar coverage concerns within which the place of work of the Secretary of safeguard is probably going to get entangled.

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Extra resources for Recent Large SErvice Acquisitions in the Department of Defense: Lessons for the Office of the Secretary of Defense

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12–16. , 2002, addresses these issues in more detail. ” 14 It focuses on the continuing health of the private-sector industries that DoD draws on to acquire major weapons systems, other goods, and services. Our analysis focuses on service providers, a much broader set of firms than that traditionally included in the defense industrial base. The formal goals most relevant to services acquisition address competition and efficiency. 15 Greater efficiency in the industrial base is valued in its own right.

8 Customer satisfaction is treated as the key to long-term profitability among commercial firms. ”10 This goal focuses on the development, shaping, and sustainment of the personnel who work in DoD’s acquisition, technology, and logistics activities. Strategic management of human capital supports the President’s management agenda. 11 The subgoals here highlight factors relevant to services acquisition. Does DoD have the skill levels it requires? Will it continue to sustain appropriate skills as an increasing portion of the workforce retires and outsourcing removes skills from the federal workforce?

More broadly, as DoD has increased its outsourcing through vehicles such as the Office of Management and Budget’s (OMB’s) competitive sourcing program, dollars previously spent in-house are now spent on services provided by external or outside sources. Increasingly, DoD is substituting purchased services for goods it purchased to provide those same services in-house. So, for example, when DoD “privatizes” utilities or housing, DoD stops paying to build utility infrastructure or housing assets and starts paying someone for the services yielded by external investment in utility infrastructure or housing assets.

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