By Lowenthal J.N.

Six Sigma undertaking administration: A Pocket consultant offers a step by step method of imposing a Six Sigma venture, that may be simply utilized inside of any form of association. writer Jeffrey Lowenthal has written this straightforward to take advantage of, pocket-sized guidebook, dependent upon nearly years of study interpreting what works most sensible in the Six-Sigma atmosphere. according to the author's personal reviews as a grasp Blackbelt, examine and case reviews, Six Sigma undertaking administration: A Pocket advisor has taken the DMAIC (Define, degree, examine, increase & keep watch over) procedure and defined it inside a Six-Step technique. this system serves as a roadmap for switch, a sequential version that may be whilst deploying a sigma initiative inside any corporation. This brief and concise advisor is easy and includes many photos and flowcharts, which makes the data effortless to stick to and the ebook uncomplicated to exploit.

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Extra resources for Six Sigma Project Management: A Pocket Guide

Example text

Figure 10 provides an illustration of an issue tree that might be constructed for the problem of increasing production throughput for a company. Three main branches are shown: reducing waste, product design, and increasing sales. These are the key drivers, the factors that the team 'has identified as having the greatest impact on production throughput Each main branch, in turn, has two or three subbranches that represent factors that affect the key drivers, with further branching from each of these.

Material for this section ~an 'be obtained from the process sponsor or stakeholders. Section H-5pecific Customer Targets Specific customer targets translate customer needs and expectations into specific, quantifiable attributes that can be ,used to assess the quality of the product or service. ;. measured and examined. To properly identify and understand the voice of the customer, the blackbelt must answer the following three questions: . 1. How well does the process satisfy customers? 2. What means are in place to find out whether customers' needs and expectations are being met?

Any area that is overlooked will -become evident when establishing the foundation. There are five main sUbsteps to be carried out in the •second stage of the six-step methodology (see Figure 5). providing the basic research that will guide later stages ,of the process. 1-0RIENT THE TEAM :AUhe team orientation-a meeting that can be expected :tdJast fmm one to three hours-all data collected in step 1 are shared with the team members. Members 78 Section III-The Critical Six Step 2: Establish a Foundation 79 should be provided the material prior to the meeting to -give them time to develop questions and comments.

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